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To the Faroe Islands

We regret that your flight has been delayed or cancelled. Below you will find information about your rights.

Please note, this applies only to delays/cancellations notified less than 48 hours before departure. 

 

ACCOMODATION

Those who are unable to return home are entitled to accommodation from Atlantic Airways. If you have arrived at the airport, you can contact our on-site handling agent – HERE is an overview.

You may also arrange accommodation yourself. We reimburse up to 250 EUR per room/night, including breakfast.

FOOD

Atlantic Airways reimburses a reasonable amount for food and drinks (excluding alcoholic beverages).

TRANSPORTATION

Do you have additional transportation expenses due to the delay? We reimburse reasonable transport to/from the airport.

REFUND

To receive reimbursement, you must retain all receipts and send them to us HERE

You may also be entitled to compensation under EU Regulation (EC) No. 261/2004. You can read more by clicking HERE.

Atlantic Airways does not cover other expenses that may arise from a delay, such as rental cars, parking, or accommodation at the destination.

DELAY CONFIRMATION

Do you need a delay certificate? You can find it HERE.