We regret that your flight has been delayed or cancelled. Below you will find information about your rights.
Please note, this applies only to delays/cancellations notified less than 48 hours before departure.
Those who are unable to return home are entitled to accommodation from Atlantic Airways. If you have arrived at the airport, you can contact us at our office in the departure hall.
Please note! If you live in the Faroe Islands and need reimbursement for accommodation in the Faroe Islands, you must, in addition to the receipt, also send a valid proof of address no older than seven days. Proof of address can be downloaded from Vangin.
Atlantic Airways reimburses a reasonable amount for food and drinks (excluding alcoholic beverages).
Do you have additional transportation expenses due to the delay? We reimburse reasonable transport to/from the airport.
To receive reimbursement, you must retain all receipts and send them to us HERE
Atlantic Airways does not cover other expenses that may arise from the delay, such as rental cars, parking, or accommodation at the destination.
Do you need a delay certificate? You can find it HERE.